Testimonials and Client Feedback
It’s always reassuring to hear from other people who have used the service you are considering, whether it be a hotel, restaurant or an accountant. After all, your accountant is a service provider, as well as a regulated professional.
We have asked a range of our clients to provide us with some honest feedback. We also asked if they wouldn’t mind providing their full personal name, business name and a photograph. We feel that this provides a better testimonial than the ‘anonymous’ –style testimonial.
We hope that this reassures you that existing clients, who are property investors and small businesses just like you, are happy to provide a genuine positive testimonial as to the quality of our work and service.
Landlord and Property Developer (Reading, Berkshire)“I have over 10 years in property development and own a substantial rental portfolio.
A few years ago I found keeping track of development accounting and landlord accounting was taking up too much time. I had a tax inspection due and decided it was time to get a professional property accountant to help. It seemed that my usual accountant seemed to know less than I did in this area as he was not a specialist property accountant.
I spotted one of Steve Faye's articles in property investor news and called him immediately. He came to see me in London and we had a great chat. Initially we spoke about property accounting and then more about property experiences and ideas as we are both active investors. The fact that Steve personally invests and develops property himself means that he has the accounting information to hand and the hands on experience which means he can advise from all angles covering tax, financials, hands on experience and market knowledge. This mix of experience means Steve is like a one stop shop for me which is very helpful.
I find Steve's help crucial now in helping to expand my property business.”
Property Investor and Company Owner (Brackley, Northants)“My (ex)husband and I have been Stephen's clients for 4 years now. We moved away from our previous accountant because he didn't have sufficient knowledge about the BTL side of our business. As an investor and landlord himself, Stephen seems to know everything there is to know and has been hugely helpful not only by doing the tax returns for us and our company, but also with regards to future tax planning.
He has given us valuable advice during our separation and upcoming divorce and is a huge help in the process of settling our finances. With a company and BTL business involved, this process is not straight forward and Stephen's help is very much appreciated.
I highly recommend Stephen's professional services and on a personal note, he is a great guy to spent time with and makes tax returns (almost) fun”
Property Investor (Bath, Somerset)“Fylde provide an exemplary essential service to anybody with a property portfolio. The team have been a huge asset not only in organising the tax affairs of my business and portfolio but also in planning an acquisition and exit strategy.
If you are into property in all likelihood you can't afford not to have Fylde on your team.”
Property Developer & Investor (Chipping Norton, Oxfordshire)“After reading an article in Property Investor News by Steve Fay of Fylde Tax Accountants, it was very apparent that I needed to change from my existing high street general Accountant to a specialised property focused Accountant such as Steve. Being an investor himself, gave me the assurance needed to make the switch. 2 years in I am very pleased with the service provided, friendly with advice only a phone call away.
I have secured thousand of pounds of costs which I can now off set against my rental income missed by my previous Accountant. His specialist knowledge of multi lets proving a big money saver for me”
Portfolio Landlord (Hoddesdon, Hertfordshire)“I was initially sceptical of appointing a new accountant without being referred to them first. However Stephen Fay's approach seemed professional & knowledgable & so I took a leap of faith & appointed his firm over my old accountant. I thought that to have an accountant that was running his own property portfolio as well as overseeing mine seemed to be what I had been previously lacking.
Since that point I have not looked back apart from to rue the mistakes & missed opportunities that my previous 2 accountants had overlooked.
Although I am still a new client I have already been impressed by the improvement in the way that my company has been both accounted & presented. The manner in which they have listened, read & understood my situation has pleased me & so far I am relieved that I appointed them over my last accountant.
I have also been able to take advantage of the little things too that would otherwise fall outside of the scope of my affairs & get missed.
Transferring over was easier than I'd feared & now I can get on with running my business with confidence.”
Emma and Tim Sheldrick
Property Investors (Richmond, London)“Fylde Tax Accountants have proved invaluable to us since we started working with them in 2009. As part-time landlords with both UK rental properties and overseas Holiday Lets we had been sorely missing intelligent and practical advice, including to how keep records for tax purposes - it's also nice to have rebates arriving in the post rather than a tax bill!”
Portfolio Landlord (Exeter, Devon)“I operate a property rental business in Devon and I have been working with Stephen for over a year. Since our first meeting at the Property Investor Show in London in 2010, I have found him to be extremely helpful and highly competent in advising and managing our property tax affairs. I enjoy working with Stephen and would thoroughly recommend his services.”
Glen and Sheila Winnard
Property Investors (Isle of Wight)“After being a PAYE employee for 30 years I required an expert to advise and offer direction with our new business.I already had an excellent mentor and broker.Steve was my point of contact and has been very helpful from the outset.As we move forward in these difficult times I have every confidence that we will improve our business model with the addition of Steve who has always been available for advice and guidance.I have no hesitation in recommending the services of Steve and his team.”
Property Investor (Bromsgrove, Worcestershire)“I chose Steve to be my accountant for his specialist knowledge in the property industry as he has his own property portfolio. He has an in depth knowledge on the multitude of purchasing and letting strategies employed by property investors. This gives me complete confidence that my accounts and tax savings are being handled with the upmost accuracy and professionalism.
Due to Steve's dealings with a wide variety of Property Investor clients, he is also in a unique position to give all round support, advice and context on my business.
I completely recommend his services.”
UK Property Investor (New York City, USA)“I am based in New York and was introduced to Stephen Fay via "Resident Broker Ltd". I own a number of rental properties in London so needed an accountant who had specialist knowledge in dealing with international buy-to-let landlords. The first time I spoke to Steven I was impressed by his professionalism, his ability to build relations and his flexibility to tailor his services around my needs. I found one of Stephen's key strengths to be his extensive knowledge of property accounting.
Stephen is professional, knowledgeable and always displays a confident, positive and enthusiastic attitude to all aspects of his position, which inevitably has influenced my understanding of accounting? Stephen always maintains a calm approach to my taxes handling each issue one step at a time, and if he needs clarification he has no hesitation confirming details with me to better clarify the problem Stephen adjusts well to dealing with international clients to produce results in a timely, calm and controlled manor. I have no hesitation in recommending Stephen to others.”
Property Investor (Carlton, Stockton-on-Tees)“Fylde Tax Accountants provide an essential one-stop service for anyone wishing to build a profitable and tax efficient property rental business. Stephen has a wealth of property investment experience and his excellent spreadsheets have helped me to adopt a small business approach to running my portfolio. It's also great to receive such a friendly and efficient service, with the added bonus of year round support for portfolio planning.
I can thoroughly recommend their comprehensive and great value service.”
Property Investor, (Richmond, London)“I have been using the service provided by Fylde Tax Accountants for a couple of tax years now for both myself and for my wife to manage our tax returns for our salaries and investment properties in the UK and overseas. I have found them efficient, knowledgeable and would certainly always recommend their services to others.”
UK Portfolio Landlord (France)“This is my first year of doing business with Fylde Tax Accountants. Steve personally handled the transition from previous accountants smoothly and efficiently, and I have nothing but the highest praise for the deft and calm way he deals with my business affairs. He is generous with his expertise and his network of equally impressive, ethically professional contacts. A truly inspired entrepreneur.”
Property Investor & Chartered Surveyor (Edinburgh, Scotland)“I was recommended to use Flyde Tax Accountants by a few investors I met at a recent networking event in Scotland. Initially I was a little dubious because they were based so far from home, but but decided to give them a shot. They have been a pleasure to deal with to date and are very pro-active in responding to queries via e-mail and telephone. Despite the distance, I feel that we have a good, professional working relationship and would strongly recommend the services they provide.”
Ann Marie Ingram
Property Investor (Lancashire)“When I saw Stephen present at a Property Seminar I realised he was the accountant I'd been looking for. I changed over to him a couple of years ago and have had tax rebates in both years, the last of these was enough for a holiday. He's always friendly & available to help with queries by phone or email. Thanks for the holiday, Stephen!”