Testimonials and Client Feedback
It’s always reassuring to hear from other people who have used the service you are considering, whether it be a hotel, restaurant or an accountant. After all, your accountant is a service provider, as well as a regulated professional.
We have asked a range of our clients to provide us with some honest feedback. We also asked if they wouldn’t mind providing their full personal name, business name and a photograph. We feel that this provides a better testimonial than the ‘anonymous’ –style testimonial.
We hope that this reassures you that existing clients, who are property investors and small businesses just like you, are happy to provide a genuine positive testimonial as to the quality of our work and service.
Landlord and Property Developer (Reading, Berkshire)“I have over 10 years in property development and own a substantial rental portfolio.
A few years ago I found keeping track of development accounting and landlord accounting was taking up too much time. I had a tax inspection due and decided it was time to get a professional property accountant to help. It seemed that my usual accountant seemed to know less than I did in this area as he was not a specialist property accountant.
I spotted one of Steve Faye's articles in property investor news and called him immediately. He came to see me in London and we had a great chat. Initially we spoke about property accounting and then more about property experiences and ideas as we are both active investors. The fact that Steve personally invests and develops property himself means that he has the accounting information to hand and the hands on experience which means he can advise from all angles covering tax, financials, hands on experience and market knowledge. This mix of experience means Steve is like a one stop shop for me which is very helpful.
I find Steve's help crucial now in helping to expand my property business.”
Property Investor and Company Owner (Brackley, Northants)“My (ex)husband and I have been Stephen's clients for 4 years now. We moved away from our previous accountant because he didn't have sufficient knowledge about the BTL side of our business. As an investor and landlord himself, Stephen seems to know everything there is to know and has been hugely helpful not only by doing the tax returns for us and our company, but also with regards to future tax planning.
He has given us valuable advice during our separation and upcoming divorce and is a huge help in the process of settling our finances. With a company and BTL business involved, this process is not straight forward and Stephen's help is very much appreciated.
I highly recommend Stephen's professional services and on a personal note, he is a great guy to spent time with and makes tax returns (almost) fun”
Property Investor (Bath, Somerset)“Fylde provide an exemplary essential service to anybody with a property portfolio. The team have been a huge asset not only in organising the tax affairs of my business and portfolio but also in planning an acquisition and exit strategy.
If you are into property in all likelihood you can't afford not to have Fylde on your team.”
Property Developer & Investor (Chipping Norton, Oxfordshire)“After reading an article in Property Investor News by Steve Fay of Fylde Tax Accountants, it was very apparent that I needed to change from my existing high street general Accountant to a specialised property focused Accountant such as Steve. Being an investor himself, gave me the assurance needed to make the switch. 2 years in I am very pleased with the service provided, friendly with advice only a phone call away.
I have secured thousand of pounds of costs which I can now off set against my rental income missed by my previous Accountant. His specialist knowledge of multi lets proving a big money saver for me”
Emma and Tim Sheldrick
Property Investors (Richmond, London)“Fylde Tax Accountants have proved invaluable to us since we started working with them in 2009. As part-time landlords with both UK rental properties and overseas Holiday Lets we had been sorely missing intelligent and practical advice, including to how keep records for tax purposes - it's also nice to have rebates arriving in the post rather than a tax bill!”
Portfolio Landlord (Exeter, Devon)“I operate a property rental business in Devon and I have been working with Stephen for over a year. Since our first meeting at the Property Investor Show in London in 2010, I have found him to be extremely helpful and highly competent in advising and managing our property tax affairs. I enjoy working with Stephen and would thoroughly recommend his services.”
Glen and Sheila Winnard
Property Investors (Isle of Wight)“After being a PAYE employee for 30 years I required an expert to advise and offer direction with our new business.I already had an excellent mentor and broker.Steve was my point of contact and has been very helpful from the outset.As we move forward in these difficult times I have every confidence that we will improve our business model with the addition of Steve who has always been available for advice and guidance.I have no hesitation in recommending the services of Steve and his team.”
Property Investor (Bromsgrove, Worcestershire)“I chose Steve to be my accountant for his specialist knowledge in the property industry as he has his own property portfolio. He has an in depth knowledge on the multitude of purchasing and letting strategies employed by property investors. This gives me complete confidence that my accounts and tax savings are being handled with the upmost accuracy and professionalism.
Due to Steve's dealings with a wide variety of Property Investor clients, he is also in a unique position to give all round support, advice and context on my business.
I completely recommend his services.”
UK Property Investor (New York City, USA)“I am based in New York and was introduced to Stephen Fay via "Resident Broker Ltd". I own a number of rental properties in London so needed an accountant who had specialist knowledge in dealing with international buy-to-let landlords. The first time I spoke to Steven I was impressed by his professionalism, his ability to build relations and his flexibility to tailor his services around my needs. I found one of Stephen's key strengths to be his extensive knowledge of property accounting.
Stephen is professional, knowledgeable and always displays a confident, positive and enthusiastic attitude to all aspects of his position, which inevitably has influenced my understanding of accounting? Stephen always maintains a calm approach to my taxes handling each issue one step at a time, and if he needs clarification he has no hesitation confirming details with me to better clarify the problem Stephen adjusts well to dealing with international clients to produce results in a timely, calm and controlled manor. I have no hesitation in recommending Stephen to others.”
Property Investor (Carlton, Stockton-on-Tees)“Fylde Tax Accountants provide an essential one-stop service for anyone wishing to build a profitable and tax efficient property rental business. Stephen has a wealth of property investment experience and his excellent spreadsheets have helped me to adopt a small business approach to running my portfolio. It's also great to receive such a friendly and efficient service, with the added bonus of year round support for portfolio planning.
I can thoroughly recommend their comprehensive and great value service.”
Property Investor, (Richmond, London)“I have been using the service provided by Fylde Tax Accountants for a couple of tax years now for both myself and for my wife to manage our tax returns for our salaries and investment properties in the UK and overseas. I have found them efficient, knowledgeable and would certainly always recommend their services to others.”
UK Portfolio Landlord (France)“This is my first year of doing business with Fylde Tax Accountants. Steve personally handled the transition from previous accountants smoothly and efficiently, and I have nothing but the highest praise for the deft and calm way he deals with my business affairs. He is generous with his expertise and his network of equally impressive, ethically professional contacts. A truly inspired entrepreneur.”
Property Investor & Chartered Surveyor (Edinburgh, Scotland)“I was recommended to use Flyde Tax Accountants by a few investors I met at a recent networking event in Scotland. Initially I was a little dubious because they were based so far from home, but but decided to give them a shot. They have been a pleasure to deal with to date and are very pro-active in responding to queries via e-mail and telephone. Despite the distance, I feel that we have a good, professional working relationship and would strongly recommend the services they provide.”
Ann Marie Ingram
Property Investor (Lancashire)“When I saw Stephen present at a Property Seminar I realised he was the accountant I'd been looking for. I changed over to him a couple of years ago and have had tax rebates in both years, the last of these was enough for a holiday. He's always friendly & available to help with queries by phone or email. Thanks for the holiday, Stephen!”
Portfolio Landlord, Guildford“I have been a portfolio landlord for almost 25 years now with over 20 properties in my portfolio. Three years ago I read an article in Property Investor news written by Steve Fay. I realised that my accountant at the time was not aware of some of the rules relating to what can be offset against income tax. I decided to have a chat with Steve about what Fylde Tax Accountants can do for me and my business. I was suitably impressed so swapped accountants. Steve and Scot have completely transformed the way I run my accounts and a messy confusing system is now clear concise and orderly, so I can see clearly at a glance the healthiness of any part of the business, and when/if I get an enquiry from HMRC it should be easy to pull out information to answer any such query thoroughly.
The best bit of all is it Steve helped re restructure my business, which makes things clearer than ever and has help save a lot of money in these more challenging times that we face since the government have changed taxation of landlords.
I could not recommend Fylde Tax Accountants strongly enough to any landlord, because they are experts in property accountancy, unlike many other accountants that do not specialise in property. Coupled with this Steve is a portfolio landlord himself so he can relate to all aspects of being a landlord and practices what he preaches. He and other members of his team are very approachable and willing to support you throughout the year with sound advice.”
Management Consultant and Landlord, London“I have a management consultancy and a property portfolio and this will be the ninth year that Fylde are handling my personal and corporate tax affairs (including VAT returns and personal property tax). I must say that I’ve had no regrets switching accountants.
I’ve been impressed by the way Stephen’s team works – hands on, meticulous and highly reliable. They are very professional, proactive and deliver to promises and timescales. They stay abreast of the changing tax laws and practices. The tax savings recommendations they’ve made made have been sound and saved me money. I’ve found it such a refreshing change to have tax accountants who approach me with ideas on how I can increase tax efficiency, instead of my having to constantly ask around and take ideas to them.
I would certainly recommend Fylde to company owners and property investors. ”
Portfolio Landlord, Canterbury“Steve’s specialist knowledge of property tax matters has been an essential part of my operation for some years now, even more so with the recent changes in property tax legislation. My various annual accounts are always prepared on time and for a reasonable charge, and Steve makes sure I use all possible tools at my disposal for efficient tax planning. I am very pleased he deals with this side of things for me.”
Landlord and Engineering Consultant, Norfolk“Since starting in property investment I knew that I needed professional advice and service from people who fully understand the market and are investors themselves, this applies also to accounting and Fylde Tax Accountants came highly recommended, from the first meeting with Steve to all conversations since with Gary every time has been helpful, insightful and on point. Their understanding of the property tax law and accounting is first class.”
Teacher & Landlord“I’m a 50 year old teacher with a small property portfolio of buy to lets, rent to rents and rent a room income. Steve and his team have been looking after my tax accounts for approximately 5 years now.
During this time he has provided me with very clear and considered expert advise to make my income from property and employment as tax efficient as possible. He does so much more than just year to year tax returns. He looks at my individual financial position, portfolio structure, pension and advises the best way forward for long term benefit. He is kind and down to earth, generous with his time, patient with his explanations and his breadth of knowledge is staggering. I cannot recommend Fylde Tax Accountants highly enough.”
Landlord, Property Owner, Developer and Investor, Surrey“I became a client of Fylde Tax Accountants over 5 years ago in the first year of my property business, having been attracted by his practical, property focused,pro-active approach along with his specialist knowledge, and expertise as an established property investor.
I have found Steve and his team to be extremely helpful and efficient. Steve has guided my property strategy to great effect over this period as a start up and now established business moving into the transition to next generation management.
Neither my nor Steve's location (South/North) has ever been a problem and communications or meetings (as appropriate) have always been prompt and productive.
Having recently become involved in another property enterprise, Fylde were a natural choice for our accounting and strategic advice services”
Landlord and Property Developer, Bournemouth“Fylde Tax Accountants know their stuff when it comes to property tax, full stop. Having used the services of other generic accountants for a number of years I moved seamlessly across to Fylde about 5 years ago and would recommend that anyone who is seriously into property needs and would benefit from their expertise.
Tax is an ever-changing minefield and I am extremely happy to trust Steve and his team with my financial affairs knowing that there is no one better to keep me on the right side of HMRC whilst also maximising the amount of money that I can retain within my business.
The team are always available for tax planning and strategy advice whilst making things very straight forward and easy to understand.”
Property Investor, Manchester“I have worked with Fylde Tax Accountants for over seven years now. During that time I have been through many different stages in my professional and property investing lifecycle. Throughout this Stephen, Gary and the team have helped me save tax and improve profitability with practical and straight forward advice based on my changing circumstances.
Fylde Tax Accountants offer much more than just a bookkeeping service. We can do that ourselves. They have helped me with a wide range of things such as claiming capital allowances on HMO’s, incorporation of some of my property investments and moving from employee to full time property investor. While all the time ensuring I have the best structures in place to hold onto as much of my investment gains as possible. I could try to do some of this myself but every year they more than repay their fees with the savings they deliver for me.
On top of this they are really nice, professional and knowledgeable people to work with. For these reasons I have and will continue to highly recommend them to anyone who is an active property investor.”
Portfolio Landlord, Nottingham“I first came across Stephen at a property workshop and spoke to him briefly about the service he offered. I continued to read his informative articles in various magazines and was always impressed with his knowledge and ability to make the complex more simple. At the time I was also aware of the great reputation that Stephen had amongst fellow property investors. When my own accountant retired due to ill health, myself and my wife switched over to Fylde Tax Accountants.
That was six years ago and we must say that the service we have received to date has been excellent. Stephen is easy to approach, very logical and methodical in explaining things to us (often several times until we 'get it'!). Being the consummate professional, his advice is always up to date and always personalised to our needs. He provides all the tax-related tools we need to run our portfolio efficiently and in-line with HMRC requirements. His input and advice has been especially welcome valuable with all the recent changes in property tax law. We have absolutely no hesitation in recommending Fylde Tax Accountants.”
Richard & Susie Trowy
Portfolio Landlords, Wrexham, North Wales“We have 10 years experience in property investing and own a portfolio of properties in our local area.
We met Steve at The Property Investor Show at London Excel back in 2012 at that time we were using a generic accountant and realised from speaking to other property investors that we really needed to use an accountant who specialised in property. Having spoken with Steve, we quickly realised that he has a wealth of knowledge when it comes to property investing being an active investor himself. He is therefore ideally placed to advise us regarding the most tax efficient way to hold our properties as well as in relation to our future tax planning.
We have been using Steve to do our tax returns since 2012. It is definitely money well spent because he has helped us to maximise the tax efficiency of our business and gives us confidence that we can deal with any future tax changes in an effective way. We are also confident that our tax returns are being handled with accuracy.
Not only is he very professional, highly competent and friendly; he also takes the time to meet with us each year and go through our annual tax return with us. Nothing is too much trouble. We know that we can call him at any time with any queries we might have.
We would always recommend Steve to anyone who wants to take their property business seriously without hesitation.
Gwyn Williams & Joanne Williams
Business Consultant / Portfolio Landlords, Blackburn“ Jo and I had been living overseas for more than 15 years but we always planned to return to live in the UK. Stephen and the team at Fylde Tax Accountants helped us manage our repatriation and in particular helped us in ensuring our UK tax affairs were up to date. We were worried the process would be long and complicated; Stephen removed the pain and gave us confidence our tax affairs were in order.
That was many years ago and since then we’ve been running a consultancy business and building a small property portfolio based in the North of England. Stephen and his team thoroughly understand our business and are able to offer us really valuable advice. Through our discussions we’ve developed a long term strategy for our property business that we are confident is tax efficient and sustainable. We have regular face to face meetings and email updates, but more than this, Stephen and his team are always on-hand to answer any questions we have.
Jo and I have a passion for our business but the regular ‘health checks’ and advice from Fylde Tax Accountants add real value and also give us great confidence that we remain on the right track.”
Portfolio Landlord and Property Investor, Stratford on Avon“I have used Steve for nearly 10 years for taxation advice on my property portfolio and consulting business. Steve is one of the best accountants I have worked with and I have recommended him to several colleagues. The reasons are:
1) Steve has a specialism in the tax aspects of property investing as he has his own portfolio therefore he practices what he preaches!. In the first year I used Steve - the amount he saved me in tax was a lot more than his own fees!
2) As Steve has a client base of like minded people to myself – his advice is always up to date which is important given how quickly taxation changes for buy to let investors.
3) I like the way Steve works with his clients. Unlikely other accountancy firms – I work with the same named individual every day – not a different person each time I ask for advice. Also Steve responds to any requests within 24 hours.”
Mark Lee & Gwenda Lee“When we started to seriously invest in property it was recommended that we use a specialist accountant, we chose Fylde Tax accountants and Stephen Fay. This was one of the smartest decisions we made, over the past four years the advice and support given to us has helped us grow our business while keeping us very tax efficient.
The level of up to date knowledge displayed by Stephen and his team along with their prompt reply to our numerous questions has made our property journey smoother than we thought possible. ”